Shipping policy

Last updated: May 25, 2026

Business Name: Boutique Barelia

At Barelia, we are committed to providing reliable, tracked, and secure shipping for all orders.

1. Order Processing

All orders are prepared and processed within 1 to 3 business days, excluding Sundays and public holidays.

A shipping confirmation email including a tracking number is automatically sent once the parcel has been shipped.

2. Shipping Destinations and Estimated Delivery Times

Barelia currently ships to the following destinations:

Canada

• Standard Shipping: 3 to 5 business days
• Express Shipping: 1 to 3 business days

United States

• Standard Shipping: 5 to 10 business days

France

• Standard Shipping: 5 to 10 business days

Delivery times are estimates only and may vary depending on the destination, high-volume periods, or carrier delays.

3. Shipping Fees

Applicable shipping fees are automatically calculated at checkout based on the customer’s address and selected shipping method.

Free standard shipping is available within Canada on orders of CA$75 or more.

4. Order Tracking

All shipped orders include a tracking number allowing customers to follow the delivery status of their parcel in real time.

5. Customs and International Taxes

Orders shipped to the United States or France may be subject to customs duties, local taxes, or import fees depending on the regulations of the destination country.

These charges remain entirely the responsibility of the customer.

6. Customer Shipping Address

Customers are responsible for providing accurate shipping information when placing an order.

Barelia shall not be held responsible for delays, returns, or lost parcels caused by incomplete or incorrect addresses.

7. Lost or Undelivered Parcels

If a parcel is lost, abnormally delayed, or marked as delivered but not received, customers must contact our customer service team so that an investigation can be initiated with the carrier.

8. Shipping Customer Service

Email: contact@barelia.ca
Phone: +1 819-803-7839

Customer service available Monday through Saturday.