FAQ

Which countries do you serve?

We currently ship to Canada, the United States, and France.

What is the order processing time?
Orders are prepared within 1 to 3 business days before shipping.

What are the delivery times?
Delivery times vary depending on the destination and the shipping method selected at checkout.

Are the jewelry pieces water-resistant?
Yes, our high-quality stainless steel jewelry and some 925 sterling silver models are designed to withstand daily use. To preserve their shine, we recommend avoiding prolonged contact with chemicals.

Is the jewelry suitable for sensitive skin?
Yes, our jewelry is made of high-quality stainless steel and some models are made of 925 sterling silver, materials known for their comfort, durability, and resistance.

Is the jewelry delivered in gift packaging?
Each order is carefully packaged in elegant Barelia packaging, perfect for gifting or treating yourself.

What payment methods do you accept?
We accept secure payments by credit card, Shopify Payments, PayPal, Google Pay, and other methods offered at checkout.

Do you accept returns?
Yes, returns are accepted within 14 days of receiving the order, with the exception of earrings and final sale items.

How can I track my order?
A tracking number is sent by email as soon as your order is shipped.

How do I care for my jewelry?
Store your jewelry in a dry place and avoid contact with perfumes, lotions, or chemicals to preserve its shine learn more...